WeConnect is a web portal for submitting a request for service. Residents, visitors and businesses no longer have search for the right division or individual at the city to get information or help. Callers can get information about everything from contact information and hours of operation to reporting a pothole or missed garbage pick-up.
WeConnect is available 24*7. Guest Services representatives are available to answer your questions by calling 317-804-3150 Monday through Friday, 8:00am - 4:30pm
911 is the number to call in case of emergency. WeConnect is the portal to obtain information and access to non-emergency city government services.
Yes, WeConnect content can be translated to your preferred language by clicking on the "Select Language" at the top of the site.
You can request any city service by calling 317-804-3150. In addition, you can find a wide range of services on the WeConnect homepage, including frequent requests such as filling potholes, cleaning graffiti and fixing street signs
You may elect to remain anonymous while submitting certain forms. You will only receive a reference number when submitting a request anonymously if you do not create an account, and therefore provide basic personal information. You can manually check for updates to the request using the request number provided at submission. Creating an account does make it easier to fill out contact information, as it will automatically populate with the details you have listed within your account. This also makes it easier for you to receive status updates, review your history and let us know your preferred method of contact.
When you make a service request using WeConnect, you will be given a reference number. You can track your service requests online. You can also call 317-804-3150 during normal business hours and a Guest Services representative will assist you.
Yes. Call 317-804-3150 and a Guest Services representative will assist you.
Our Guest Services representatives have access to integrated mapping technology identifying the location of all service requests. While on the phone, the Guest Services representative will verify that the request has not already been made before offcially entering the request. Online submitted service requests are reviewed at the time of submission and if the address and type of request matches exactly, then the duplicate will be noted and our Guest Services agents will edit the status and alert the user accordingly.
